Privacy Policy

SUNNY HOMES ACT PTY. LTD (Sunny Homes Pty Ltd ABN [90 615 688 983])

At SUNNY HOMES ACT PTY. LTD, your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR). 

We are an independently operated business, not a franchise, and all operations and data handling are conducted solely by Sunny Homes ACT Pty Ltd. 

What is Personal Information?

“Personal Information” refers to any information or opinion that identifies, or could reasonably identify, you. This includes, but is not limited to: 
  • Your name
  • Email address
  • Phone number
  • Residential address
  • IP address
  • Information related to your land or building project
  • Financial or payment details

How We Collect Your Information

We may collect personal information in the following ways: 
  • When you submit an enquiry via our website or contact form
  • During consultations or meetings
  • Through email or phone correspondence
  • When you visit one of our display homes
  • From third-party referrals such as real estate agents or finance brokers (with your consent)
  • Through online analytics tools such as Google Analytics

Why We Collect Your Information

We collect, hold, and use your personal information to: 
  • Provide you with home design and construction services
  • Respond to your enquiries or requests
  • Prepare quotations or contract documentation
  • Manage and update you on your home build
  • Provide customer support and follow-up communication
  • Improve our website and services through usage analytics

Disclosure of Personal Information

Sunny Homes may disclose your personal information to: 
  • Our staff and consultants involved in your home project
  • Third-party service providers (e.g., surveyors, engineers, certifiers, or subcontractors)
  • Legal, accounting or financial professionals assisting with your project
  • Government agencies, if required by law or for approvals
  • IT or data security providers to ensure website or communication safety

We do not sell, rent, or trade your personal information. We do not share your information with franchise entities as we are not part of a franchise network.  

Data Storage and Security

Your information is stored securely, whether in physical or digital format. We take reasonable steps to protect personal information from misuse, loss, or unauthorised access, including: 
  • Encrypted storage systems
  • Secure document management
  • Access controls for staff
  • Regular data security reviews

Cookies and Website Analytics

Our website uses cookies and tracking technologies to improve your browsing experience and gather website usage data. This may include:
  • IP address
  • Browser type
  • Referring website
  • Pages visited and time spent

You can choose to disable cookies through your browser settings. 

Marketing and Communications

With your consent, we may use your personal information to send newsletters, promotions, or event invitations related to Sunny Homes. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly. 

Accessing and Correcting Your Information

You have the right to: 
  • Access the personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Withdraw consent for marketing communications at any time

To do so, please contact us using the details below. 

International Disclosure

We do not routinely share your information overseas. However, if international disclosure is required (e.g., for cloud storage services), we ensure your data is handled with safeguards aligned with Australian privacy laws. 

Your Rights Under Privacy Law

You have the right to: 
  • Know what information we collect and how it is used
  • Request access or correction of your data
  • Lodge a complaint about how your data has been handled

If you believe we’ve breached your privacy, please contact us first so we can resolve the issue. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us

If you have questions or requests about this Privacy Policy or your personal data, please contact:
Sunny Homes ACT
Display Homes:
  • 73 Robin Boyd Crescent, Taylor ACT
  • 60 Edward Drive, Googong NSW
  • Email: info@sunnyhomes.com.au